Application Support Engineer

Interactive Brokers Group, Inc.

Hong Kong, Hong Kong
Competitive salary; annual performance-based bonus...
On-site
Linux/unix systems experience
Incident management skills
English fluency required
The role involves monitoring the health of applications and systems underpinning Interactive Brokers' global brokerage system 24/7/365

Job Summary

  • The role involves monitoring the health of applications and systems underpinning Interactive Brokers' global brokerage system 24/7/365.
  • Candidates will act as the primary escalation point for all brokerage system technical issues and investigate real-time trade problems.
  • The company offers a competitive salary with performance-based bonuses, stock grants, and a hybrid work arrangement allowing 4 days in office and 1 day remote.

Matching Summary

The role involves monitoring the health of applications and systems underpinning Interactive Brokers' global brokerage system 24/7/365.

Salary

Competitive Salary; Annual performance-based bonus and stock grant; Excellent health and welfare benefits including medical, dental, and specialist coverage

Skills & Requirements

Must-have

  • Linux/Unix systems experience
  • Incident management skills
  • English fluency required
  • Rotational shift availability
  • Networking knowledge

Nice-to-have

  • Securities market knowledge
  • Scripting languages proficiency
  • Trade support experience
  • Self-motivated problem solver
  • Desire to learn new technologies

Key Requirements

  • Bachelor's degree or apprenticeship in technical discipline
  • 1-5 years of Linux/Unix systems experience
  • Fresh graduates with strong technical background considered

Work Rights

Not specified

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