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The Senior Manager, Digital & Technology Transformation Revenue Management & Reservations at Starwood Asia Pacific Hotels & Resorts is a pivotal role focused on enhancing hotel revenue management through technological advancements. The candidate will lead training and support initiatives to ensure successful transitions to new systems across the APEC region.
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Job Summary
This role serves as a critical bridge between current and future hotel revenue management systems to ensure a smooth transition for APEC properties.
The successful candidate will act as a subject matter expert on ACRS and One Yield Evolution, guiding teams through configuration, data migration, and rate plan setup.
Key responsibilities include leading interactive workshops, validating business processes across the guest journey, and providing ongoing support during the deployment and stabilization phases.
Matching Summary
Match Score: 75
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The Senior Manager, Digital & Technology Transformation Revenue Management & Reservations at Starwood Asia Pacific Hotels & Resorts is a pivotal role focused on enhancing hotel revenue management through technological advancements. The candidate will lead training and support initiatives to ensure successful transitions to new systems across the APEC region.
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Skills & Requirements
Must-have
7+ years revenue management experience
ACRS and One Yield Evolution expertise
Opera Cloud PMS and OSEM knowledge
Workshop facilitation and training delivery
End-to-end system testing and validation
Nice-to-have
Change management credentials
Adult learning instructional design
Large-scale system deployment experience
Strong stakeholder engagement skills
Analytical problem-solving abilities
Key Requirements
7+ years progressive revenue management experience