Client Exec Manager - Retention

Thomson Reuters

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Experience managing customer-facing teams
Strong commercial acumen
Proficiency in crm tools
** Thomson Reuters is seeking a Client Exec Manager - Retention to lead and develop a team focused on retaining and growing law firm accounts across Europe. This role emphasizes customer engagement, product adoption, and collaboration with new business teams, aiming to achieve high retention and revenue growth in a fast-paced legal technology environment. **

Job Summary

  • This role is pivotal in driving retention and growth for law firm customers across Europe.
  • You will lead a team of 10 Client Executives focused on maximizing customer value and product engagement.
  • The company offers a flexible hybrid work model and a culture of continuous learning and development.

Matching Summary

Match Score: 75

** Thomson Reuters is seeking a Client Exec Manager - Retention to lead and develop a team focused on retaining and growing law firm accounts across Europe. This role emphasizes customer engagement, product adoption, and collaboration with new business teams, aiming to achieve high retention and revenue growth in a fast-paced legal technology environment. **

Skills & Requirements

Must-have

  • Experience managing customer-facing teams
  • Strong commercial acumen
  • Proficiency in CRM tools

Nice-to-have

  • Understanding of legal industry challenges
  • Ability to communicate product value
  • Collaborative leadership style

Key Requirements

  • Proven experience in account management
  • Track record of meeting retention targets
  • Experience with legal tech or SaaS

Work Rights

Not specified

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