Pact Representative I

692

Base: $21.85 - $32.80 ph; bonus/equity: not specif...
Fully remote
High school graduate education required
0-1 year call center or healthcare experience
Ability to work monday through friday 8am-5pm
This role seamlessly links the patient experience between PACT and practice sites using established policies

Job Summary

  • This role seamlessly links the patient experience between PACT and practice sites using established policies.
  • The position involves scheduling appointments, verifying insurance coverage, and routing patients for triage based on emergent needs.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and paid time off.

Matching Summary

This role seamlessly links the patient experience between PACT and practice sites using established policies.

Salary

Base: $21.85 - $32.80 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school graduate education required
  • 0-1 year call center or healthcare experience
  • Ability to work Monday through Friday 8am-5pm
  • Strong verbal communication skills required
  • Basic computer and software knowledge needed

Nice-to-have

  • Basic medical terminology knowledge helpful
  • Experience with multiple-line telephone systems
  • Ability to handle fast-paced environment
  • Customer service background preferred
  • Analytical and problem-solving skills valued

Key Requirements

  • High School Graduate
  • 0 - 1 year experience in call center or healthcare
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter