This role ensures the accuracy, compliance, and clarity of all Group Benefits documentation to enable a seamless client experience
Job Summary
This role ensures the accuracy, compliance, and clarity of all Group Benefits documentation to enable a seamless client experience.
The specialist partners with product, underwriting, legal, and operations teams to deliver timely, high-quality documentation aligned with brand and regulatory requirements.
Manulife offers eligible employees a wide array of customizable benefits including health, dental, mental health, vision, and retirement savings plans.
Matching Summary
This role ensures the accuracy, compliance, and clarity of all Group Benefits documentation to enable a seamless client experience.
Salary
Base: $52,650.00 - $87,750.00 CAD; Bonus/Equity: Incentive programs available; Benefits: Comprehensive health, dental, pension, and paid time off
Skills & Requirements
Must-have
Group Benefits product knowledge
Document creation and editing
Regulatory compliance alignment
Microsoft 365 and Adobe Acrobat proficiency
Version control and template governance
Nice-to-have
Exceptional writing and editing skills
Strong stakeholder management abilities
Experience with document automation tools
Bilingual documentation capabilities
Knowledge of accessibility standards WCAG
Key Requirements
Bachelor's degree in Communications or related field
3-5+ years of document creation or technical writing experience
Proficiency with content management systems and redlining tools