Customer Relations Specialist

Centennial Hyundai

Waterford, US
Not specified (considered in-person due to dealership setting)
Leading cr process management
Call sales customers for follow-up
Coach team on communication skills
Centennial Hyundai is seeking a Customer Relations Specialist to enhance customer service and satisfaction within their automotive retail environment. The role involves managing customer relations processes, training staff, and following up with customers to ensure a positive experience

Job Summary

  • The role involves leading customer relations process management by observing, installing, and training approved processes at assigned stores.
  • Candidates will call sales customers to follow up on their vehicle experience and satisfaction while coaching team members on communication skills.
  • This position is part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores.

Matching Summary

Match Score: 75

Centennial Hyundai is seeking a Customer Relations Specialist to enhance customer service and satisfaction within their automotive retail environment. The role involves managing customer relations processes, training staff, and following up with customers to ensure a positive experience.

Skills & Requirements

Must-have

  • Leading CR process management
  • Call sales customers for follow-up
  • Coach team on communication skills
  • Available on Saturday

Nice-to-have

  • Drive to perform and excel
  • Positive team environment experience
  • Honest simpler buying experience focus

Key Requirements

  • Excellent time management skills
  • Saturday availability required

Work Rights

Not specified

Tailored Resume

Cover Letter