Suburban Nissan Farmington Hills is seeking customer-focused Service Advisors to enhance its growing service department. The role involves guiding customers through the service process, ensuring clear communication, and collaborating with technicians to provide exceptional service experiences
Job Summary
As a Service / Express Advisor, you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience.
Whether you have prior advisor experience or you’re ready to start a new path in the automotive industry, this is an opportunity to build a career where you partner closely with technicians, help customers understand their vehicle needs, and deliver solutions that make a real difference.
Work with a respected global brand known for innovation and reliability, gain hands-on experience and industry training, and have the opportunity to grow within service, parts, or leadership roles.
Matching Summary
Match Score: 85
Suburban Nissan Farmington Hills is seeking customer-focused Service Advisors to enhance its growing service department. The role involves guiding customers through the service process, ensuring clear communication, and collaborating with technicians to provide exceptional service experiences.
Skills & Requirements
Must-have
customer-focused
partner closely with technicians
write repair orders
develop service estimates
communicate service updates
recommend additional maintenance
Nice-to-have
customer service mindset
multitask and stay organized
basic mechanical understanding
team-oriented attitude
Key Requirements
Previous Service Advisor or Express Advisor experience preferred
Automotive technician experience is a plus
Valid driver’s license with acceptable driving record