Customer Service And Sales Support

Pact Group

Altona North, Australia
On-site
Customer service experience
Data entry accuracy
Order management skills
Pact Group is seeking a Customer Service and Sales Support professional to join their team in Altona North, Australia. The role involves managing customer queries, sales orders, and collaborating with various teams to ensure high customer satisfaction while supporting sustainable packaging solutions

Job Summary

  • This role supports global retail customers by managing sales orders, responding to queries, and ensuring data accuracy across ANZ.
  • The position involves liaising with couriers for ETAs and PODs while raising production orders and allocating stock upon container arrival.
  • PACT Retail Solutions offers a collaborative workplace where employees contribute to real environmental outcomes through sustainable circular solutions.

Matching Summary

Match Score: 85

Pact Group is seeking a Customer Service and Sales Support professional to join their team in Altona North, Australia. The role involves managing customer queries, sales orders, and collaborating with various teams to ensure high customer satisfaction while supporting sustainable packaging solutions.

Skills & Requirements

Must-have

  • Customer service experience
  • Data entry accuracy
  • Order management skills
  • Communication troubleshooting
  • Deadline management

Nice-to-have

  • SAP software proficiency
  • MS Office skills
  • Resilient results-driven attitude
  • Team collaboration spirit
  • New product development support

Key Requirements

  • 2+ years in sales or customer service
  • Strong accuracy and planning abilities
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter