Customer Services Associate

Ibstock

Edinburgh, United Kingdom
Fluency in english and czech
Microsoft suite and power bi skills
Aviation and airline network knowledge
This role provides enhanced customer services and operational support within a critical UPS Healthcare subsidiary

Job Summary

  • This role provides enhanced customer services and operational support within a critical UPS Healthcare subsidiary.
  • The position requires monitoring daily shipments to ensure collection and delivery within agreed time frames while intervening on at-risk deliveries.
  • Candidates must possess fluency in both English and Czech to effectively liaise with customers and internal departments globally.

Matching Summary

This role provides enhanced customer services and operational support within a critical UPS Healthcare subsidiary.

Skills & Requirements

Must-have

  • Fluency in English and Czech
  • Microsoft Suite and Power BI skills
  • Aviation and Airline network knowledge
  • Import/export guidance understanding
  • Flexible shift and weekend availability

Nice-to-have

  • Excellent communication and influence skills
  • Team player mentality with initiative
  • Strong problem solving and prioritization
  • Experience with GMP compliant depot networks

Key Requirements

  • Fluency in English and Czech essential
  • Thorough understanding of Aviation/Airline networks
  • Excellent IT skills including Microsoft Suite and Power BI

Work Rights

Not specified

Tailored Resume

Cover Letter