Vice President, Customer Insights & Engagement Lead

Bristol Myers Squibb

Base: $350,880 - $425,184; bonus/equity: + incenti...
50% onsite
15+ years commercial experience in pharma
Deep expertise in customer insights and analytics
Proven track record with ai-driven solutions
Bristol Myers Squibb is seeking a Vice President for Customer Insights & Engagement, responsible for shaping engagement strategies with healthcare professionals in the U.S. This senior leadership role requires extensive experience in commercial and insights roles within the pharmaceutical or healthcare industry

Job Summary

  • This senior executive role is responsible for shaping how Bristol Myers Squibb engages with healthcare professionals across the U.S. using both personal and digital channels.
  • The position requires translating complex data and market intelligence into actionable strategies that drive growth while leveraging AI and advanced analytics.
  • Bristol Myers Squibb offers a competitive compensation package including base salary, incentive cash, stock opportunities, and comprehensive health and wellbeing benefits.

Matching Summary

Match Score: 85

Bristol Myers Squibb is seeking a Vice President for Customer Insights & Engagement, responsible for shaping engagement strategies with healthcare professionals in the U.S. This senior leadership role requires extensive experience in commercial and insights roles within the pharmaceutical or healthcare industry.

Salary

Base: $350,880 - $425,184; Bonus/Equity: Additional incentive cash and stock opportunities available; Benefits: Comprehensive medical, dental, vision, 401(k), and paid time off

Skills & Requirements

Must-have

  • 15+ years commercial experience in pharma
  • Deep expertise in customer insights and analytics
  • Proven track record with AI-driven solutions
  • Omnichannel engagement strategy development
  • Senior stakeholder management and influence

Nice-to-have

  • Strong team coaching and development skills
  • Experience driving organizational change
  • Ability to balance growth with execution
  • Cross-functional collaboration across marketing
  • Innovative mindset for future trends

Key Requirements

  • Bachelor's degree required; MBA preferred
  • 15+ years of experience in pharmaceutical or biotech industry
  • Demonstrated success influencing senior business unit leaders
  • Experience managing large cross-functional matrixed teams

Work Rights

Not specified

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