Servicenow Administrator

Markel Group

London, United Kingdom
Great starting salary; annual bonus included; stro...
Hybrid
Servicenow certified system administrator certification
Itil v4 foundation certification or higher
Hands-on servicenow platform administration experience
This role involves managing the ServiceNow platform to ensure optimal performance and alignment with global business needs within a Fortune 500 insurance company

Job Summary

  • This role involves managing the ServiceNow platform to ensure optimal performance and alignment with global business needs within a Fortune 500 insurance company.
  • The successful candidate will leverage their expertise in ITSM and WSD to deploy new capabilities like Employee Center and Now Assist while maintaining high customer satisfaction.
  • Employees benefit from a supportive environment offering professional development, a strong pension scheme, private medical cover, and flexible working patterns.

Matching Summary

This role involves managing the ServiceNow platform to ensure optimal performance and alignment with global business needs within a Fortune 500 insurance company.

Salary

Great starting salary; Annual bonus included; Strong benefits package including up to 16% pension

Skills & Requirements

Must-have

  • ServiceNow Certified System Administrator certification
  • ITIL v4 Foundation certification or higher
  • Hands-on ServiceNow platform administration experience
  • Expertise in ITSM and Workplace Service Delivery modules
  • Strong JavaScript scripting skills for platform development

Nice-to-have

  • Experience deploying AI-driven workflows with Now Assist
  • Familiarity with Process Mining and Performance Analytics
  • Ability to drive user adoption of new features
  • Experience integrating via REST/SOAP APIs and Integration Hub
  • Proven track record in continuous process improvement

Key Requirements

  • ServiceNow CSA certification required
  • ITIL v4 Foundation certification required
  • Experience managing large-scale ServiceNow environments

Work Rights

Not specified

Tailored Resume

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