Operations Associate

Dynamite Games

Manila, Philippines
On-site
Jira ticketing system experience
Live game configuration management
Product smoke testing participation
Dynamite Games is seeking an Operations Support Associate to enhance their operational capabilities in game development. The ideal candidate should possess a background in technology support, have a passion for gaming, and be comfortable with flexible working hours, including night shifts

Job Summary

  • Dynamite Games is seeking an Operations Support Associate to help operationalize HTML5 games within a vibrant, fun work environment.
  • The role involves managing live game configurations, resolving customer issues via Jira, and collaborating closely with developers and QA teams.
  • Candidates must be willing to rotate through 8-hour night shifts and handle occasional on-call escalation duties.

Matching Summary

Match Score: 85

Dynamite Games is seeking an Operations Support Associate to enhance their operational capabilities in game development. The ideal candidate should possess a background in technology support, have a passion for gaming, and be comfortable with flexible working hours, including night shifts.

Skills & Requirements

Must-have

  • Jira ticketing system experience
  • Live game configuration management
  • Product smoke testing participation
  • Customer issue ownership and resolution
  • QA team collaboration for bug reporting
  • Risk assessment for game development
  • Willingness to work rotating night shifts

Nice-to-have

  • Avid gamer with industry passion
  • Proactive problem-solving skills
  • Experience in small to midsize game projects
  • Strong communication abilities
  • Self-motivated team player

Key Requirements

  • Diploma or Degree in Software/Computer Science/IT
  • 1-3 years in operations or technology support
  • Comfortable working rotating night shifts

Work Rights

Not specified

Tailored Resume

Cover Letter