Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and over 100 sorting stations
Job Summary
Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and over 100 sorting stations.
The IDC Liaison role is responsible for fostering strong partnerships with Independent Delivery Contractors to ensure productivity, compliance, and growth aligned with Intelcom’s strategic goals.
Employees benefit from short- and medium-term growth opportunities, comprehensive group insurance, a Group RRSP program, and an Employee Assistance Program.
Matching Summary
Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and over 100 sorting stations.
Skills & Requirements
Must-have
KPI analysis and performance monitoring
Operations and logistics experience
Partner and contractor management
Negotiation and conflict resolution skills
Capacity planning and forecasting
Cross-functional team collaboration
Nice-to-have
High emotional intelligence
Strategic thinking with operational grounding
Customer-centric mindset
Experience with vendor or franchise networks
Change leadership and advocacy
Resilience and adaptability
Key Requirements
Bachelor’s degree in relevant field plus 6 years experience or MBA plus 3 years experience
Experience in operations, logistics, supply chain, or account management
Experience managing external partners or contractors
Exposure to KPI and BI dashboard performance management