Provide first-level IT support to internal customers across Australia, ensuring the smooth operation of business-critical systems
Job Summary
Provide first-level IT support to internal customers across Australia, ensuring the smooth operation of business-critical systems.
Participate in a rotating roster with early start times and 24/7 on-call support, ensuring round-the-clock assistance.
Heidelberg Materials offers a unique in-house benefits program including salary sacrifice, learning and development, and discounts on various products and services.
Matching Summary
Provide first-level IT support to internal customers across Australia, ensuring the smooth operation of business-critical systems.
Skills & Requirements
Must-have
First-level IT support
Windows operating systems
Active Directory
24/7 on-call support roster
IT support documentation
Nice-to-have
Customer-focused
Proactive daily system checks
Collaborate with global teams
Proactive problem management
Maximise value of business systems
Key Requirements
Demonstrated experience in IT Service Desk roles
Experience supporting virtualised production environments