As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist will have in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking and Financial Advice.
Applicants may be required to complete an online assessment and/or digital interview as part of the application process.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional Customer Service experience
Excellent communication skills
Ability to articulate financial terms clearly
Support credit product applications
Work in a busy retail environment
Drive risk-adverse culture
Nice-to-have
Genuine interest in financial wellbeing
Ability to provide holistic solutions
Problem solving skills
Championing banking processes
Interest in career growth with CommBank
Key Requirements
Proven experience in Financial Services, Retail or Hospitality