Not specified; not specified; medical, dental, vis...
On-site
2-4 years customer success experience
Billing and invoicing calendar management
Contract terms and agreement monitoring
Hut 8 is seeking a motivated Customer Success & Operations Associate to join their team in Miami, FL. The ideal candidate will be passionate about technology and possess 2-4 years of relevant experience, taking ownership of customer relationships and operational tasks in a fast-paced startup environment
Job Summary
Hut8 is building some of the world's largest data centers for next-generation computing workloads including AI and Bitcoin Mining.
This role serves as the primary point of contact for customers, owning end-to-end relationships and ensuring high standards of service.
The company offers a benefits program including medical, dental, vision, life insurance, and paid time off with an entrepreneurial culture.
Matching Summary
Match Score: 85
Hut 8 is seeking a motivated Customer Success & Operations Associate to join their team in Miami, FL. The ideal candidate will be passionate about technology and possess 2-4 years of relevant experience, taking ownership of customer relationships and operational tasks in a fast-paced startup environment.
Salary
Not specified; Not specified; Medical, dental, vision, life, disability insurance, and PTO included
Skills & Requirements
Must-have
2-4 years customer success experience
Billing and invoicing calendar management
Contract terms and agreement monitoring
Procurement process and vendor coordination
Support ticketing system triage
Nice-to-have
Passion for AI and GPU infrastructure
Ability to build processes from ground up
Entrepreneurial spirit and initiative
Flexibility for non-core hours availability
Experience in fast-paced startup environment
Key Requirements
2-4 years hands-on experience in customer success or operations
Availability outside core hours for customer-facing situations