As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Scottsdale Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
You will be joining one of our Multi-Channel Branches, servicing customers face to face and via telephone or other digital channels.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Support customer enquiries and maintenance
Process credit product applications
Complete financial health checks
Provide options through education and demonstration
Nice-to-have
Act with integrity
Place customer at the centre
See the big picture for customers
Holistic solutions
Genuine interest in career growth
Key Requirements
Proven experience delivering exceptional Customer Service