Assistant Front Office Manager - Amanoi

Amanresorts International Pte. Ltd

Amanoi, Vietnam
On-site
Exceptional guest service
Efficient check-in/check-out
Handling guest requests
Amanresorts International is seeking an Assistant Front Office Manager for their luxury resort, Amanoi, located in Vietnam. The role entails supporting daily front office operations, delivering exceptional guest service, and managing team performance in a fast-paced environment

Job Summary

  • The Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the front office, ensuring exceptional guest service, efficient check-in/check-out processes, and the smooth handling of guest requests and complaints.
  • Responsibilities include adhering to departmental operating budgets, supervising daily front office operations, managing employee schedules and training, and handling guest complaints promptly and professionally.
  • Benefits include a global complimentary night program, single accommodation with full board, laundry service, annual leave, health care, year-end bonus, service charge, and performance incentive bonus.

Matching Summary

Match Score: 85

Amanresorts International is seeking an Assistant Front Office Manager for their luxury resort, Amanoi, located in Vietnam. The role entails supporting daily front office operations, delivering exceptional guest service, and managing team performance in a fast-paced environment.

Skills & Requirements

Must-have

  • Exceptional guest service
  • Efficient check-in/check-out
  • Handling guest requests
  • Supervise daily operations
  • Manage employee schedules
  • Monitor room inventory

Nice-to-have

  • Passionate about hospitality
  • Thrive in ultra-luxury environment
  • Personalized hospitality

Key Requirements

  • Minimum 3 years of management experience
  • Luxury hotel setting experience
  • Proficiency in Property Management Systems
  • Flexibility in scheduling
  • Strong leadership and communication skills
  • High attention to detail

Work Rights

Not specified

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