It Service Delivery Technician

ecnzma.top

Base: not specified; bonus/equity: not specified; ...
Fully remote
Support it hardware and software
Troubleshoot and resolve issues
Windows 10/11, office 365
Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates

Job Summary

  • Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates.
  • Participates in the development of IT support processes, tools and documentation for company.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success.

Matching Summary

Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) with company matching, 80 hours holidays, paid time off

Skills & Requirements

Must-have

  • Support IT hardware and software
  • Troubleshoot and resolve issues
  • Windows 10/11, Office 365
  • Active Directory user management
  • Client-side security software
  • Network printers and multi-function devices
  • Client-side networking troubleshooting

Nice-to-have

  • Customer success focus
  • Continuous improvement mindset
  • Adapt to rapid changes
  • Positive customer support attitude
  • Experience with Mac hardware and OS X
  • Experience with enterprise iOS device management
  • Experience with CAD, Pro-E, Solidworks

Key Requirements

  • Associate's degree required
  • 0-3 years of experience
  • Related certifications preferred
  • Experience supporting manufacturing companies preferred
  • Ability to travel locally between sites
  • Infrequent domestic travel up to 10%

Work Rights

Not specified

Tailored Resume

Cover Letter