Bdc Administrator/customer Service Representative

Lithia Hyundai of Fresno

Fresno, CA, US
Base: $16.90 to $20.00 ph; bonus/equity: + bonus o...
Onsite
Strong communication skills
Ability to multitask
Team-oriented environment
Lithia Hyundai of Fresno is seeking a BDC Administrator (Customer Service Representative) who is motivated and customer-focused, particularly in the automotive industry. The role involves managing customer inquiries through various communication channels and maintaining records in the company's CRM system while providing excellent customer service

Job Summary

  • The role involves handling inbound and outbound calls, emails, and chats to assist customers with sales inquiries.
  • Employees are expected to schedule appointments and follow up with leads to drive showroom traffic while maintaining accurate CRM records.
  • The company offers competitive pay ranging from $16.90 to $20.00 per hour plus bonus opportunities and comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

Match Score: 85

Lithia Hyundai of Fresno is seeking a BDC Administrator (Customer Service Representative) who is motivated and customer-focused, particularly in the automotive industry. The role involves managing customer inquiries through various communication channels and maintaining records in the company's CRM system while providing excellent customer service.

Salary

Base: $16.90 to $20.00 per hour; Bonus/Equity: Plus bonus opportunities; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan

Skills & Requirements

Must-have

  • Strong communication skills
  • Ability to multitask
  • Team-oriented environment
  • Basic computer skills
  • Familiarity with CRM software

Nice-to-have

  • Previous BDC or Call Center experience
  • Automotive industry experience
  • Friendly professional attitude
  • Passion for automotive industry

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

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