Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Fully remote
7+ years product support experience
5+ years complex saas implementation
Strong technical acumen and communication
Workday is seeking a Senior Technical Account Manager for a fully remote position based in Warsaw, Poland. The role involves building relationships with strategic customers, managing escalations, and ensuring alignment between customer needs and Workday's services

Job Summary

  • The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
  • Candidates must possess strong technical background and project management skills to navigate challenges with large and complex customers.
  • Workday offers a flexible work approach requiring at least half of the time to be spent in-office or with customers.

Matching Summary

Match Score: 85

Workday is seeking a Senior Technical Account Manager for a fully remote position based in Warsaw, Poland. The role involves building relationships with strategic customers, managing escalations, and ensuring alignment between customer needs and Workday's services.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical acumen and communication
  • Experience with large enterprise accounts
  • Fluent English spoken and written

Nice-to-have

  • Fluency in German French or Spanish
  • Background in HR Payroll or Financials
  • C-level stakeholder engagement skills
  • Proven issue resolution track record
  • Ability to work in fast-paced environment

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or consulting
  • 5+ years managing complex SaaS solutions
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter