The role leads end-to-end planning and the Customer Service organization to deliver reliable product availability and best-in-class customer experience
Job Summary
The role leads end-to-end planning and the Customer Service organization to deliver reliable product availability and best-in-class customer experience.
Success requires orchestrating cross-functional execution between Supply Chain and the business while balancing supply and demand in abnormal situations.
The manager is responsible for defining and delivering key performance indicators including service levels, forecast accuracy, and inventory turns.
Matching Summary
The role leads end-to-end planning and the Customer Service organization to deliver reliable product availability and best-in-class customer experience.