Lead Data Analyst - Data Operations

Pestgon Inc

Company and security identifiers
Client question and perform research
Quality support to customer queries
You will be responsible for handling client questions for cross reference products, understanding their requirements and providing them with the best solution

Job Summary

  • You will be responsible for handling client questions for cross reference products, understanding their requirements and providing them with the best solution.
  • This position provides an opportunity to work with client support to directly influence the client experience.
  • We are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions.

Matching Summary

You will be responsible for handling client questions for cross reference products, understanding their requirements and providing them with the best solution.

Skills & Requirements

Must-have

  • company and security identifiers
  • client question and perform research
  • quality support to customer queries
  • process improvement through RCA
  • reduce client questions through KB articles
  • work cross-functionally with product teams

Nice-to-have

  • highly competitive and dynamic candidate
  • admires a challenging environment
  • advocate of the voice of customer
  • flexible to adapt to various work environments
  • flexible to work in rotational night shifts

Key Requirements

  • 4-5 years of experience in financial services
  • Graduate/postgraduate in finance/MBA
  • Advance Proficiency of MS Excel
  • Proficiency of SQL
  • US Candidates Only

Work Rights

US Candidates Only

Tailored Resume

Cover Letter