Senior Customer Support Officer – Credit Control Reporting

QBE Insurance

Not specified (assumed in-office or hybrid as per typical industry standards).
Credit control expertise
Timely debt collection
Ledger management skills
QBE Insurance is seeking a Senior Customer Support Officer in Credit Control Reporting to manage customer portfolios, ensure timely cash allocation, and resolve outstanding debts. The role requires strong analytical, communication, and organizational skills, along with a background in customer service and credit control

Job Summary

  • The role involves servicing a portfolio of customers and maintaining ledgers for brokers.
  • You will ensure compliance with policies and take ownership of debt collection.
  • Building relationships with stakeholders is key to providing excellent customer service.

Matching Summary

Match Score: 85

QBE Insurance is seeking a Senior Customer Support Officer in Credit Control Reporting to manage customer portfolios, ensure timely cash allocation, and resolve outstanding debts. The role requires strong analytical, communication, and organizational skills, along with a background in customer service and credit control.

Skills & Requirements

Must-have

  • Credit control expertise
  • Timely debt collection
  • Ledger management skills

Nice-to-have

  • Strong organizational skills
  • Excellent communication skills
  • Ability to work under pressure

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 2 years relevant experience
  • 2+ years insurance processing experience

Work Rights

Not specified

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