Base: £26,701 py; bonus/equity: not specified; ben...
Onsite
High-level reception experience
Shift-based role
Customer service skills
Wear Referrals is a multi-disciplinary, specialist veterinary referral hospital with a team of 150 staff including 17 European/RCVS Specialists and 70 registered veterinary nurses
Job Summary
Wear Referrals is a multi-disciplinary, specialist veterinary referral hospital with a team of 150 staff including 17 European/RCVS Specialists and 70 registered veterinary nurses.
The role involves welcoming clients and their pets, managing appointments and surgical bookings, answering client queries, and various administrative duties in a busy professional environment.
Benefits include 5 weeks holiday plus bank holidays and Birthday Leave, career progression opportunities, private healthcare, pension scheme, wellness programs, and staff discount schemes.
Matching Summary
Wear Referrals is a multi-disciplinary, specialist veterinary referral hospital with a team of 150 staff including 17 European/RCVS Specialists and 70 registered veterinary nurses.
Salary
Base: £26,701 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday, private healthcare, pension scheme, wellness programs, staff discounts
Skills & Requirements
Must-have
high-level reception experience
shift-based role
customer service skills
appointment and diary management
payment processing
pro-active client communication
Nice-to-have
career progression opportunities
corporate uniform requirement
detail orientated
professional appearance
commitment to excellent customer service
ability to sit and stand for long periods
Key Requirements
extensive high-level reception experience
customer service qualification preferred
full-time availability 40hrs/week over 5 days
ability to work shifts between 7am -10pm
experience in high-pressure client care environment