Client Services - Med Lab Tech Or Representative

Avera McKennan Hospital

Sioux Falls, South Dakota, United States of America
Cs medical lab technician: $24.00 - $35.00; cs rep...
Onsite with rotating weekends and holidays
Communicate laboratory data by phone, fax, electronic means
Liaise between customer and laboratory personnel
Respond to customer calls for assistance
Avera McKennan Hospital is seeking a Client Services Representative or Medical Lab Technician to facilitate communication between laboratory personnel and customers, ensuring quality service in a fast-paced environment. Candidates must have an associate degree or equivalent experience in a laboratory-related field, and the role includes responsibilities such as problem resolution, data communication, and workflow management. A competitive pay range and a $10,000 sign-on bonus are offered for the Medical Lab Technician position. ###

Job Summary

  • Responsible for daily customer services as they relate to service quality, communication, billing and order entry clarification, obtaining missing information from customers, specimen requirements, phlebotomy, entry of test results, specimen shipping, and any other customer requests for assistance.
  • Accesses and communicates by telephone, fax, or electronic means laboratory data, results, pertinent technical and/or specimen collection information to customers in an accurate and timely manner.
  • Benefits are designed to meet needs of today and into the future.

Matching Summary

Match Score: 85

Avera McKennan Hospital is seeking a Client Services Representative or Medical Lab Technician to facilitate communication between laboratory personnel and customers, ensuring quality service in a fast-paced environment. Candidates must have an associate degree or equivalent experience in a laboratory-related field, and the role includes responsibilities such as problem resolution, data communication, and workflow management. A competitive pay range and a $10,000 sign-on bonus are offered for the Medical Lab Technician position. ###

Salary

CS Medical Lab Technician: $24.00 - $35.00; CS Representative: $19.50 - $25.50; Not specified

Skills & Requirements

Must-have

  • Communicate laboratory data by phone, fax, electronic means
  • Liaise between customer and laboratory personnel
  • Respond to customer calls for assistance
  • Troubleshoot laboratory report interfaces

Nice-to-have

  • Compassion and goal of Moving Health Forward
  • Uphold Avera's values of compassion, hospitality, stewardship
  • Comply with safety principles, laws, regulations

Key Requirements

  • Associate Degree or 2 years prior lab related experience
  • Degree in a laboratory related field strongly preferred
  • Medical Laboratory Technology degree or Technical Certificate Transcript
  • Medical Laboratory Technician (MLT) - AMT within 1 Year
  • Medical Laboratory Technician (MLT) - ASCP within 1 Year

Work Rights

Not specified

Tailored Resume

Cover Letter