Clinic Call Centre Staff

INTERNATIONAL EYE CATARACT RETINA CENTRE PTE. LTD.

Singapore, Singapore
Commensurate with experience + qualifications
Perform inbound and outbound calls
Schedule patient appointments and surgeries
Manage patient complaints and enquiries
The role involves performing inbound and outbound calls to manage patient interactions

Job Summary

  • The role involves performing inbound and outbound calls to manage patient interactions.
  • Candidates will be responsible for scheduling outpatient appointments and surgeries while resolving patient complaints.
  • All call information must be documented according to standard operating procedures.

Matching Summary

Match Score: 85

The role involves performing inbound and outbound calls to manage patient interactions.

Salary

Commensurate with experience and qualifications

Skills & Requirements

Must-have

  • Perform inbound and outbound calls
  • Schedule patient appointments and surgeries
  • Manage patient complaints and enquiries

Nice-to-have

  • Pleasant personality
  • Able to work independently
  • Self-motivated and results-driven

Key Requirements

  • Completed N/O/A levels or higher qualification
  • Computer-literate skills required
  • Strong communication and interpersonal skills

Work Rights

Not specified

Tailored Resume

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