As a member of the Reservations team, you will play a central role in managing and optimizing reservations, whether made directly or through our preferred partners
Job Summary
As a member of the Reservations team, you will play a central role in managing and optimizing reservations, whether made directly or through our preferred partners.
You will be responsible for ensuring a telephone and instant chat reception compliant with excellence standards, managing reservation requests, and preparing follow-ups for offers, confirmations, modifications, and cancellations.
Join the prestigious team of the Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel, and discover a career where luxury rhymes with excellence, with benefits including career evolution and complimentary nights.
Matching Summary
As a member of the Reservations team, you will play a central role in managing and optimizing reservations, whether made directly or through our preferred partners.
Skills & Requirements
Must-have
Excellence in guest service
Manage reservations via phone and chat
Handle booking confirmations and modifications
Maintain online sales interfaces
Adhere to international quality standards
French and English proficiency mandatory
Nice-to-have
Proactive and dynamic approach
Attention to detail
Personalized client experiences
Third language is an asset
Key Requirements
First experience in a luxury establishment
BAC + 2 in Commerce/Communication/Tourism/Hospitality