Guest Service Agent - Pm/overnight Availability

Stonebridge Companies LLC

Denver, Colorado, US
Base: $20.00 - $21.00 ph; bonus/equity: not specif...
Previous hotel front desk experience preferred
Strong customer service and communication skills
Proficiency in property management systems
The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures while maintaining accurate guest records

Job Summary

  • The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures while maintaining accurate guest records.
  • This role requires proficiency in using property management systems to compute bills, collect payments, and manage reservations.
  • Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, and travel perks.

Matching Summary

The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures while maintaining accurate guest records.

Salary

Base: $20.00 - $21.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k) matching, wellness support, life coverage, tuition aid, travel perks

Skills & Requirements

Must-have

  • Previous hotel front desk experience preferred
  • Strong customer service and communication skills
  • Proficiency in property management systems
  • Ability to handle cash transactions
  • Flexible schedule including evenings and weekends

Nice-to-have

  • Excellent problem-solving abilities
  • Strong organizational skills with attention to detail
  • Knowledge of local dining and entertainment options

Key Requirements

  • Previous experience in a hotel front desk or guest service role preferred

Work Rights

Not specified

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