Parts Advisor - Team Leader

Transport Engineering Solutions Pty Ltd Palfinger

Competitive remuneration pyckage; employee benefit...
Not specified
Previous experience in customer service or parts advisory role
Ability to lead a small team of three
Strong problem-solving skills for customer support
Transport Engineering Solutions Pty Ltd Palfinger is seeking a Team Leader for their Aftersales Spare Parts team. The role involves managing a small team, ensuring customer satisfaction, and driving continuous improvement in the spare parts department

Job Summary

  • The role involves leading, developing, and motivating a team of three to ensure the smooth running of the spare parts department.
  • Candidates must deliver a premium customer experience while ensuring parts are provided effectively and efficiently.
  • The position offers a competitive remuneration package, access to employee benefits including discounts on groceries and electronics, and annual health reimbursement.

Matching Summary

Match Score: 80

Transport Engineering Solutions Pty Ltd Palfinger is seeking a Team Leader for their Aftersales Spare Parts team. The role involves managing a small team, ensuring customer satisfaction, and driving continuous improvement in the spare parts department.

Salary

Competitive remuneration package; Employee benefits account including discounts; Annual Health and Wellbeing reimbursement program

Skills & Requirements

Must-have

  • Previous experience in customer service or parts advisory role
  • Ability to lead a small team of three
  • Strong problem-solving skills for customer support
  • Familiarity with ERP systems like Workday or Greentree

Nice-to-have

  • Experience in industrial or automotive environment
  • Proactive approach to customer support
  • Excellent communication and interpersonal skills
  • Team player with a customer-first mindset

Key Requirements

  • Pass compulsory pre-employment medical, drugs and alcohol assessment
  • Permanent full-time availability Monday to Friday

Work Rights

Not specified

Tailored Resume

Cover Letter