Director, Relationship Management | Enterprise Accounts | French Bilingual

Fiserv

Base: $112,000.00-$140,000.00; bonus/equity: not s...
Not specified (assumed hybrid based on job responsibilities and standard industry practices).
Bilingual french and english proficiency
6+ years enterprise account management experience
Commercial contract negotiation expertise
Fiserv is seeking a French bilingual Director of Relationship Management for Enterprise Accounts to oversee a substantial portfolio and enhance client retention and revenue. The ideal candidate should possess extensive experience in enterprise account management and commercial negotiations, with a strong focus on client advocacy

Job Summary

  • The role involves managing a strategic portfolio of enterprise accounts generating over $50M in annual processing revenue.
  • Candidates must partner with internal cross-functional teams to align Fiserv solutions with client strategies and drive measurable outcomes.
  • Benefits include an RRSP with 100% company match up to 5%, comprehensive health care, and a wellness program called Fuel Your Life.

Matching Summary

Match Score: 85

Fiserv is seeking a French bilingual Director of Relationship Management for Enterprise Accounts to oversee a substantial portfolio and enhance client retention and revenue. The ideal candidate should possess extensive experience in enterprise account management and commercial negotiations, with a strong focus on client advocacy.

Salary

Base: $112,000.00-$140,000.00; Bonus/Equity: Not specified; Benefits: RRSP match, health care, ESPP

Skills & Requirements

Must-have

  • Bilingual French and English proficiency
  • 6+ years enterprise account management experience
  • Commercial contract negotiation expertise

Nice-to-have

  • Familiarity with Canadian payments landscape
  • Proven track record driving incremental revenue growth
  • Experience with enterprise onboarding teams

Key Requirements

  • Minimum 6 years of relevant experience
  • Legal authorization to work in Canada
  • Canadian citizenship or permanent resident status

Work Rights

Must be Canadian citizen, permanent resident, or hold valid open work permit

Tailored Resume

Cover Letter