Patient Service Rep I Med Ctr

Advocate Aurora Health

Mount Pleasant, WI, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Create electronic health records
Verify demographic and insurance information
Discuss and collect co-pays
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities, obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Create electronic health records
  • Verify demographic and insurance information
  • Discuss and collect co-pays
  • Maintain patient confidentiality (HIPAA)
  • Provide excellent customer service
  • Handle high-stress environments
  • Work independently and multitask

Nice-to-have

  • Demonstrate Advocate Health purpose, values, and behaviors
  • Exhibit strong service recovery skills
  • Exercise independent thinking and problem-solving

Key Requirements

  • High School Graduate
  • No experience required

Work Rights

Not specified

Tailored Resume

Cover Letter