Patient Representative - Nights

Carilion Services Inc

Roanoke, US
Onsite
Effective communication
Problem solving
Customer service
Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction

Job Summary

  • Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction.
  • This position will provide frontline customer service and risk management with patients and families resulting in resolution of complaints or escalation to appropriate personnel.
  • Carilion offers a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

Matching Summary

Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction.

Skills & Requirements

Must-have

  • effective communication
  • problem solving
  • customer service
  • patient liaison
  • HIPAA guidelines

Nice-to-have

  • emotional support
  • professional atmosphere
  • collaboration with medical personnel
  • handling difficult situations

Key Requirements

  • Bachelor's degree or 4 years relevant experience
  • BLS Certification required

Work Rights

Not specified

Tailored Resume

Cover Letter