Senior Manager, It Service Management

Integer

**
Strong working knowledge of itil practices
Experience with incident management and change management
Ability to lead through influence
** Integer is seeking a Senior Manager for IT Service Management to oversee the design and governance of ITSM practices aligned with ITIL best practices. The ideal candidate will have extensive experience in IT Service Management, strong knowledge of ITIL processes, and a leadership background in IT governance and compliance. **

Job Summary

  • At Integer, our values are embedded in everything we do.
  • The role includes overseeing ITSM governance and ensuring consistent application of ITIL processes.
  • We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, and 401(k) plan.

Matching Summary

Match Score: 75

** Integer is seeking a Senior Manager for IT Service Management to oversee the design and governance of ITSM practices aligned with ITIL best practices. The ideal candidate will have extensive experience in IT Service Management, strong knowledge of ITIL processes, and a leadership background in IT governance and compliance. **

Skills & Requirements

Must-have

  • Strong working knowledge of ITIL practices
  • Experience with Incident Management and Change Management
  • Ability to lead through influence

Nice-to-have

  • Continuous improvement mindset
  • Strong executive communication skills
  • Experience in IT modernization initiatives

Key Requirements

  • Bachelor’s degree in computer science or IT
  • Minimum of 10 years of experience in IT Service Management
  • ITIL certification preferred

Work Rights

Not specified

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