Service Advisor

All American Chrysler Jeep Dodge Ram of San Angelo

San Angelo, TX, United States
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates
All American Chrysler Jeep Dodge Ram of San Angelo is seeking a Service Advisor to facilitate communication between customers and technicians, ensuring automotive services and repairs are performed efficiently. The ideal candidate will have experience in the automotive industry, strong customer service skills, and a basic understanding of vehicle mechanics

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

All American Chrysler Jeep Dodge Ram of San Angelo is seeking a Service Advisor to facilitate communication between customers and technicians, ensuring automotive services and repairs are performed efficiently. The ideal candidate will have experience in the automotive industry, strong customer service skills, and a basic understanding of vehicle mechanics.

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Developing estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating with customers and technicians

Nice-to-have

  • Earning customers for life
  • Team player focused on exemplary customer service

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and a valid driver's license
  • High School graduate or equivalent
  • 18 years or older required

Work Rights

Not specified

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