Retail Customer Service Officer

AusPost

Docklands, Victoria, Australia
Base: $28.58ph increasing to $30.55ph after 3 mont...
On-site
Customer service experience required
Cash handling skills necessary
Ability to lift 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer for their Docklands location. The role involves providing excellent customer service, managing transactions, and building relationships with customers, all within a supportive team environment

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • Australia Post offers extensive supportive training during the first 8 weeks with a variety of shift times to ensure operational readiness.
  • Employees are part of an inclusive culture that values trust, empowerment, and safety while delivering for communities and customers.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer for their Docklands location. The role involves providing excellent customer service, managing transactions, and building relationships with customers, all within a supportive team environment.

Salary

Base: $28.58/Hour increasing to $30.55/hour after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation + Post Perks

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling skills necessary
  • Ability to lift 16kgs regularly
  • Standing for full shift duration

Nice-to-have

  • Friendly and enthusiastic attitude
  • Team environment preference
  • Upselling and cross-selling interest
  • Community engagement focus

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs

Work Rights

Not specified

Tailored Resume

Cover Letter