Customer Success Manager- Life Sciences | Bilingual (spanish & English Required)

h1.co

Remote
Base: $90,000 to $105,000 py; bonus/equity: variab...
Remote
3+ years customer success experience
Bilingual spanish and english required
Enterprise saas background
H1 is seeking a bilingual (Spanish & English) Customer Success Manager for their remote team, focusing on building relationships with clients in the life sciences sector. The role involves onboarding users, ensuring platform engagement, and driving value through effective communication and strategic alignment

Job Summary

  • The role focuses on building deep relationships with existing customers to help them implement the H1 platform and realize value from data solutions.
  • Candidates must be bilingual in Spanish and English while serving as the primary point of contact for client engagements and strategic alignment.
  • The position offers a base salary between $90,000 and $105,000 plus variable bonus and stock options.

Matching Summary

Match Score: 85

H1 is seeking a bilingual (Spanish & English) Customer Success Manager for their remote team, focusing on building relationships with clients in the life sciences sector. The role involves onboarding users, ensuring platform engagement, and driving value through effective communication and strategic alignment.

Salary

Base: $90,000 to $105,000 per year; Bonus/Equity: Variable bonus based on performance plus stock options; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years Customer Success experience
  • Bilingual Spanish and English required
  • Enterprise SaaS background
  • Project management with high priority accounts

Nice-to-have

  • Life Sciences or Medical Affairs experience
  • Clinical experience preferred
  • Strategic relationship building skills
  • Executive presentation capabilities

Key Requirements

  • 3+ years experience in Customer Success or Account Management
  • Fluency in Spanish and English
  • Experience with Enterprise SaaS companies
  • High priority account project management

Work Rights

Not specified

Tailored Resume

Cover Letter