Head Of Business Liaison & Sales Quality

Zurich Insurance Company Ltd

Kuala Lumpur, Malaysia
On-site
Sales quality monitoring and assurance
Sales conduct governance
Risk detection and mitigation
Zurich Insurance Company Ltd is seeking a Head of Business Liaison & Sales Quality in Kuala Lumpur, Malaysia. This leadership role focuses on enhancing sales quality and governance across distribution channels, ensuring compliance and ethical conduct while fostering strong inter-departmental collaboration

Job Summary

  • The role is responsible for governing, monitoring, and elevating sales quality across all distribution channels while serving as the primary liaison between Distribution and multiple business units.
  • This leader drives a culture of responsible sales, regulatory alignment, and operational discipline to support sustainable business growth.
  • At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion.

Matching Summary

Match Score: 85

Zurich Insurance Company Ltd is seeking a Head of Business Liaison & Sales Quality in Kuala Lumpur, Malaysia. This leadership role focuses on enhancing sales quality and governance across distribution channels, ensuring compliance and ethical conduct while fostering strong inter-departmental collaboration.

Skills & Requirements

Must-have

  • Sales quality monitoring and assurance
  • Sales conduct governance
  • Risk detection and mitigation
  • Cross-functional collaboration
  • Stakeholder engagement

Nice-to-have

  • Culture building and training
  • Continuous improvement initiatives
  • Customer-centric sales behaviours

Key Requirements

  • Bachelor’s degree in Business, Finance, Risk Management, Compliance, or related fields
  • Minimum 8–10 years of experience in insurance
  • Strong understanding of insurance/takaful distribution channels and agency operations
  • Ability to lead investigations and manage governance forums

Work Rights

Not specified

Tailored Resume

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