Guest Services Representative

Park Ridge Child Care Center Inc

Rochester, US
Base: $16.75 - $18.91; bonus/equity: not specified...
On-site
Welcome and assist patients and visitors
Provide superior customer service
Register visitors in careconnect
Serves as point of entry contact person to welcome and assist patients and visitors to the Hospital

Job Summary

  • Serves as point of entry contact person to welcome and assist patients and visitors to the Hospital.
  • Provides superior customer service by modeling the mission and vision of Rochester Regional Health.
  • Collaborate with hospital departments to provide cohesive and seamless customer service experience.

Matching Summary

Serves as point of entry contact person to welcome and assist patients and visitors to the Hospital.

Salary

Base: $16.75 - $18.91; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Welcome and assist patients and visitors
  • Provide superior customer service
  • Register visitors in CareConnect
  • Answer hospital information phones
  • Assist patients and guests in navigating
  • Deliver mail, packages, and flowers
  • Answer department hotline
  • Serve as a point person for questions

Nice-to-have

  • Adapt quickly to change
  • Multi-task simultaneously
  • Strong organizational skills
  • Interpersonal skills

Key Requirements

  • Associate's degree preferred
  • Excellent communication skills
  • Excellent computer skills
  • Able to deliver excellent customer service
  • Able to work flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter