Change Management Consultant

Salesforce UK

United Kingdom
On-site
Lead change management projects
Strategic change management planning
Communication and training plans
Salesforce UK is seeking a Change Management Consultant to enhance user adoption of their CRM solutions. The role involves leading change management projects, creating strategic plans for digital transformation, and fostering collaboration between technical solutions and user needs

Job Summary

  • As a Change Management Consultant, you will be the catalyst ensuring that technological innovation translates into real business value through user adoption.
  • Your main activities include leading Change Management projects within the Salesforce context, ensuring alignment between technical solutions and the human side of change.
  • We are looking for a professional to join the Experience Services team, a specialized group within the CSG (Customer Success Group) structure that strategically focuses on ensuring the best experiences and sustainable adoption of the Salesforce platform for our customers.

Matching Summary

Match Score: 85

Salesforce UK is seeking a Change Management Consultant to enhance user adoption of their CRM solutions. The role involves leading change management projects, creating strategic plans for digital transformation, and fostering collaboration between technical solutions and user needs.

Skills & Requirements

Must-have

  • Lead Change Management projects
  • Strategic change management planning
  • Communication and training plans
  • Stakeholder management plans
  • Consultative client engagement
  • Agile and Waterfall methodologies
  • Prosci, Kotter, or McKinsey methodologies

Nice-to-have

  • Continuous Growth Mindset
  • Courageous Communication
  • Proactivity and Hands-on Mentality
  • Empathetic Listening
  • Investigative Curiosity
  • Team Spirit
  • Resilience

Key Requirements

  • Minimum 3-5 years OCM project experience
  • Advanced/Fluent English
  • Proven facilitation experience

Work Rights

Not specified

Tailored Resume

Cover Letter