**
Conduent Business Services is seeking a Senior Manager for Monitoring & Observability to lead and enhance their enterprise observability capabilities. The role involves strategic oversight of monitoring platforms, engineering initiatives, and collaboration across teams to improve incident response and service reliability.
**
Job Summary
This role provides strategic direction for the organization's enterprise observability capabilities, ensuring consistent standards and intelligent event correlation.
The Senior Manager will lead multiple monitoring teams across infrastructure, application, network, and cloud platforms to mature the organization from traditional monitoring to outcome-driven observability.
Conduent offers a comprehensive benefits package including health insurance, retirement savings, paid time off, and opportunities for career growth within a global team.
Matching Summary
Match Score: 75
**
Conduent Business Services is seeking a Senior Manager for Monitoring & Observability to lead and enhance their enterprise observability capabilities. The role involves strategic oversight of monitoring platforms, engineering initiatives, and collaboration across teams to improve incident response and service reliability.
**
Salary
Base: $116,309 - $151,050; Bonus/Equity: Eligible for bonus based on business need; Benefits: Health, dental, vision, life, disability, retirement plan, PTO
Skills & Requirements
Must-have
10+ years IT operations experience
Leadership in monitoring teams
SolarWinds AppDynamics Splunk Netcool
AIOps platform implementation
Event correlation and noise reduction
Incident management and ITSM integration
Nice-to-have
Cloud-native observability expertise
Kubernetes and modern architecture knowledge
SRE and platform engineering collaboration
Vendor relationship management skills
Transformation from reactive to proactive models
Key Requirements
10+ years of experience in IT operations or reliability engineering
Several years in a leadership or management role
Strong hands-on engineering background in enterprise monitoring systems
Experience transforming organizations to proactive event management models