Trustpair stops vendor fraud before it happens by providing an automated vendor validation platform used by over 400 enterprise companies worldwide
Job Summary
Trustpair stops vendor fraud before it happens by providing an automated vendor validation platform used by over 400 enterprise companies worldwide.
As a Customer Success Manager, you will own a portfolio of European B2B enterprise accounts, build strong relationships, and help drive product adoption, renewals, and expansion.
The role offers a flexible hybrid environment, a structured onboarding plan, and the opportunity to work autonomously with a diverse client portfolio while contributing to product and process improvements.
Matching Summary
Trustpair stops vendor fraud before it happens by providing an automated vendor validation platform used by over 400 enterprise companies worldwide.
Salary
Base: €38–55k; Bonus/Equity: €5–10.5k variable; Benefits: Not specified
Skills & Requirements
Must-have
Customer Success role experience
B2B enterprise account management
B2B SaaS startup or scale-up experience
Managing multiple projects and stakeholders
Excellent communication skills
Fluent in French and English
Nice-to-have
Managing digital or technical client projects
Problem-solving skills
Calm and solution-oriented client handling
Collaborative mindset
Experience with APIs and IT stakeholders
Key Requirements
At least 4 years in Customer Success
Experience with B2B enterprise clients
Work authorization in Schengen / EU zone
Work Rights
Must be legally authorized to work in Schengen / EU zone