Case Manager - Specialised Insurance

149

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
End-to-end claims management
Stakeholder liaison skills
The role involves proactively managing both physical and psychological claims while liaising with multiple stakeholders to ensure optimal outcomes

Job Summary

  • The role involves proactively managing both physical and psychological claims while liaising with multiple stakeholders to ensure optimal outcomes.
  • EML fosters a learning culture that invests in employee development and offers flexible work arrangements including up to 3 days of remote work per week.
  • Employees benefit from a comprehensive package including a corporate wellbeing program, generous discounts, and up to 16 weeks of paid parental leave.

Matching Summary

The role involves proactively managing both physical and psychological claims while liaising with multiple stakeholders to ensure optimal outcomes.

Salary

Not specified; Not specified; Generous employee benefits included

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims management
  • Stakeholder liaison skills
  • Recovery and return to work planning

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic decision-making abilities
  • Experience with mental health claims

Key Requirements

  • Extensive customer service experience required
  • Allied health or case management experience advantageous
  • Strong communication and active listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter