Application Support Engineer

Leidos UK

Melbourne, Australia
On-site
Level 2/3 application and systems support
Linux/unix environment
Proactive monitoring and performance management
Provide Level 2/3 application and systems support in a Linux/Unix environment, with a strong focus on proactive monitoring and performance management

Job Summary

  • Provide Level 2/3 application and systems support in a Linux/Unix environment, with a strong focus on proactive monitoring and performance management.
  • Own incidents end-to-end, from triage and investigation through to resolution and post-incident review.
  • Structured learning and development, including project-supported training such as ITIL Foundations v5 and Elastic Search / Observability Engineering.

Matching Summary

Provide Level 2/3 application and systems support in a Linux/Unix environment, with a strong focus on proactive monitoring and performance management.

Skills & Requirements

Must-have

  • Level 2/3 application and systems support
  • Linux/Unix environment
  • Proactive monitoring and performance management
  • End-to-end incident ownership
  • Root cause analysis
  • Software updates and patches deployment
  • Operational and technical documentation

Nice-to-have

  • Collaborative and technically curious team
  • Continuous improvement
  • Knowledge sharing
  • Modern tooling and open-source technologies

Key Requirements

  • Australian Citizen
  • Active NV-2 AGSVA security clearance (or ability to obtain)
  • Hands-on experience troubleshooting application issues
  • Experience supporting applications on Linux/Unix systems
  • Understanding of networks, protocols, and diagnostic tools
  • Ability to use scripting or automation
  • Working understanding of application lifecycle

Work Rights

Must be an Australian Citizen

Tailored Resume

Cover Letter