Design Research Lead, Manager Level

Capital One

McLean, VA, US
Mclean, va: $164,800 - $188,100; new york, ny: $17...
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Conduct primary research studies
Synthesize existing research and data
Collaborate with product managers, designers, engineers
** Capital One is seeking a Design Research Lead at the manager level to enhance customer and associate experiences through effective research methodologies. The role involves collaborating with cross-functional teams to develop research strategies that inform business decisions while mentoring junior staff and promoting a human-centered design approach. **

Job Summary

  • Capital One’s Experience Design organization co-creates memorable, meaningful customer and associate experiences that build brand with humanity and drive business advantage.
  • As a Design Research leader, you are responsible for collaborating with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps.
  • The role requires enabling focus and expectations for design research practice across cross functional portfolio and accelerating learning velocity.

Matching Summary

Match Score: 75

** Capital One is seeking a Design Research Lead at the manager level to enhance customer and associate experiences through effective research methodologies. The role involves collaborating with cross-functional teams to develop research strategies that inform business decisions while mentoring junior staff and promoting a human-centered design approach. **

Salary

McLean, VA: $164,800 - $188,100; New York, NY: $179,700 - $205,100; Richmond, VA: $149,800 - $171,000; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Conduct primary research studies
  • Synthesize existing research and data
  • Collaborate with product managers, designers, engineers
  • Track research questions and insights
  • Human-centered design research practice
  • Business-focused research application

Nice-to-have

  • Accelerate learning velocity for teams
  • Democratize research and testing
  • Connect with research peers across business
  • Leverage rich network of partnerships
  • Integrate design frameworks and data

Key Requirements

  • At least 3 years of professional UX research experience
  • At least 5 years of quantitative or qualitative research experience
  • At least 4 years of data analysis experience
  • At least 7 years managing UX research experience
  • At least 4 years influencing senior level executives

Work Rights

Not specified

Tailored Resume

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