Rx Fulfillment Coordinator

Teladoc Health

Remote, US
Base: $20ph - $22ph; bonus/equity: performance bon...
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Process prescriptions accurately
Handle escalated patient calls
Submit prior-authorization requests
** Teladoc Health is seeking an Rx Fulfillment Coordinator to join their remote team, playing a crucial role in processing prescriptions and providing support to patients and healthcare providers. The ideal candidate should have relevant certifications and experience in a call center environment, coupled with strong customer service skills. **

Job Summary

  • The RX Fulfillment Coordinator plays an integral part in ensuring superior care of patients treated through Teladoc by processing prescriptions accurately.
  • Employees will provide direct support to providers and de-escalate escalated calls from patients or providers to reasonable outcomes.
  • The position offers a base salary range of $20/hr - $22/hr along with eligibility for performance bonuses and comprehensive benefits.

Matching Summary

Match Score: 75

** Teladoc Health is seeking an Rx Fulfillment Coordinator to join their remote team, playing a crucial role in processing prescriptions and providing support to patients and healthcare providers. The ideal candidate should have relevant certifications and experience in a call center environment, coupled with strong customer service skills. **

Salary

Base: $20/hr - $22/hr; Bonus/Equity: Performance bonus eligible; Benefits: Comprehensive benefits program included

Skills & Requirements

Must-have

  • Process prescriptions accurately
  • Handle escalated patient calls
  • Submit prior-authorization requests
  • Maintain HIPAA confidentiality
  • Work in fast-paced call center

Nice-to-have

  • Bilingual English Spanish skills
  • Team player with adaptability
  • Strong time management skills
  • Exceptional customer service focus
  • Ability to multitask effectively

Key Requirements

  • High school diploma required
  • Active Pharmacy Technician Certification or Medical Assistant License
  • Minimum 2-year experience as Pharmacy Tech, MA, or LPN/LVN
  • Minimum 1-year call center experience
  • Authorized to work in the United States without sponsorship

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter