Contact Center Rep Iv, Life And Health

TD Bank

Markham, Ontario, Canada
Base: $49,050 - $73,600 cad; bonus/equity: not spe...
Provide sound advice
Exceptional customer experience
Handle customer inquiries
Provide sound advice with every customer interaction, contributing to an exceptional customer experience

Job Summary

  • Provide sound advice with every customer interaction, contributing to an exceptional customer experience.
  • Contribute to the achievement of business objectives by proactively attracting, acquiring and retaining customers / advice opportunities and referrals, to increase profitability and enable business growth.
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

Matching Summary

Provide sound advice with every customer interaction, contributing to an exceptional customer experience.

Salary

Base: $49,050 - $73,600 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Provide sound advice
  • Exceptional customer experience
  • Handle customer inquiries
  • Identify cross-sell opportunities
  • Risk management and control

Nice-to-have

  • Positive work environment
  • Teamwork and collaboration
  • Continuous learning
  • Brand champion

Key Requirements

  • Undergraduate degree and/or 2+ years relevant experience
  • LLQP license
  • Licensed in Quebec with AMF

Work Rights

Not specified

Tailored Resume

Cover Letter