It Service Manager For Connected Aircraft Ecosystem (m/f)
Airbus
Toulouse, France
End-to-end service delivery
Itil-based framework
Aws public cloud platforms
Oversee end-to-end service delivery for the Connected Aircraft platform, ensuring high reliability, availability, and stability for global airline customers
Job Summary
Oversee end-to-end service delivery for the Connected Aircraft platform, ensuring high reliability, availability, and stability for global airline customers.
Establish and manage a comprehensive ITIL-based framework, defining and monitoring SLAs/SLOs to consistently meet and exceed service targets.
Airbus supports your personal growth with customized development solutions and fosters flexible working arrangements to stimulate innovative thinking.
Matching Summary
Oversee end-to-end service delivery for the Connected Aircraft platform, ensuring high reliability, availability, and stability for global airline customers.
Skills & Requirements
Must-have
end-to-end service delivery
ITIL-based framework
AWS public cloud platforms
complex critical B2B services
proactive monitoring and reporting
Nice-to-have
flexible working arrangements
innovative thinking
customized development solutions
Key Requirements
5+ years IT Service Manager or Ops Lead experience