Relationship Mgr Ii

Standard Life (Phoenix)

Phoenix, US
Base: $100k; bonus/equity: incentive compensation;...
On-site
Exceptional customer service
Proactive problem-solving
Investment advisory services
Join our team to provide exceptional customer service for retirement plan accounts, building meaningful partnerships with sponsors and channels through ongoing engagement, negotiation, and proactive problem-solving

Job Summary

  • Join our team to provide exceptional customer service for retirement plan accounts, building meaningful partnerships with sponsors and channels through ongoing engagement, negotiation, and proactive problem-solving.
  • Drive client retention by delivering annual plan reviews to decision-makers and initiating proactive client contact and meetings, providing investment advisory services and fund lineup updates.
  • Deliver all aspects of the enrollment, re-enrollment, and education process, including proactively scheduling, determining content, preparing for, and delivering meetings.

Matching Summary

Join our team to provide exceptional customer service for retirement plan accounts, building meaningful partnerships with sponsors and channels through ongoing engagement, negotiation, and proactive problem-solving.

Salary

Base: $100k; Bonus/Equity: incentive compensation; Benefits: medical, dental, vision, 401(k) with matching, annual incentive bonus plan, generous PTO, paid parental leave

Skills & Requirements

Must-have

  • Exceptional customer service
  • Proactive problem-solving
  • Investment advisory services
  • Client retention strategies
  • Sales presentation participation

Nice-to-have

  • Customer-first mindset
  • Building strong teams
  • High-performance culture
  • Compassion and commitment

Key Requirements

  • 6+ years of demonstrated relationship management experience
  • Working knowledge of qualified plans, ERISA, and qualified plan investments
  • Bachelor's degree required
  • Series 6 /7, with Series 63 where applicable, OR Series 65 license required

Work Rights

Not specified

Tailored Resume

Cover Letter