Quality Manager Specialist, Lego® Smart Play System

LEGO®

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Automotive quality standards
Customer feedback analysis
8d handling processes
** LEGO® is seeking a Quality Manager Specialist for the LEGO® Smart Play System, focusing on quality management and customer satisfaction. The ideal candidate will have extensive experience in automotive quality standards, strong communication skills, and a collaborative approach to problem-solving. **

Job Summary

  • This role will primarily focus on internal and external quality management for the LEGO® SMART Play System, ensuring the highest quality of products and services.
  • You will operate on an operational level (80%) analyzing customer feedback and implementing complaint handling procedures, and on a tactical level (20%) leading incidents and ensuring standardization across operations.
  • Benefits include Family Care Leave, life and disability insurance, wellbeing resources, a colleague discount, and a bonus scheme, with a hybrid work policy of an average of 3 days per week in the office.

Matching Summary

Match Score: 75

** LEGO® is seeking a Quality Manager Specialist for the LEGO® Smart Play System, focusing on quality management and customer satisfaction. The ideal candidate will have extensive experience in automotive quality standards, strong communication skills, and a collaborative approach to problem-solving. **

Skills & Requirements

Must-have

  • Automotive quality standards
  • Customer feedback analysis
  • 8D handling processes
  • Customer satisfaction data
  • ISO 9001 lead auditor

Nice-to-have

  • Playful, positive, curious attitude
  • Continuous improvement drive
  • Six Sigma knowledge
  • FMEA knowledge
  • Control plans knowledge

Key Requirements

  • 5+ years Quality Management experience
  • Automotive quality standards expertise
  • Strong technical background
  • ISO 9001 lead auditor experience
  • Excellent communication and coordination skills
  • Experience in international companies
  • Proficiency in English

Work Rights

Not specified

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